Damon Kiesow

But I doubt that RIM actually listened to customers or outsiders — the train wreck is just too complete for there to have been anything other than heads deeply buried in sand. Still, it’s one thing to see an impending train wreck and fret. It’s another to view the aftermath — it’s a lot worse than I could have imagined, and it feels awful to look at it.

- RIM BlackBerry PlayBook: Unfinished, unusable | Mobile Technology - InfoWorld